Job Description

Human Resource Generalist (Wilkinson Staffing) 

Location: Greenville, NC (On-Site) 

Salary: 45-65k, Based on Experience 

Reports to: HR Director, Director of Operations 

Dixon Social Interactive Services (DSIS) is seeking a Human Resource Generalist to support its growing team. While this role will be fully embedded at DSIS, the selected candidate will be employed by Wilkinson Staffing and report directly to the HR Director at Wilkinson Staffing. 

This position will play a vital role in onboarding, compliance, employee relations, and HR operations to ensure a well-supported workforce. The ideal candidate is detail-oriented, proactive and positive thinking, highly organized, and experienced in HR processes within a healthcare or social services setting.

Key Responsibilities: 

  Employee Lifecycle Management 

• Manage the onboarding and offboarding process for DSIS employees. 

• Conduct new hire orientations and facilitate smooth department transitions. 

• Facilitating talent acquisition and recruitment processes.

• Maintain and update employee records to ensure compliance with all policies and regulations. 

HR Operations & Compliance 

• Ensure adherence to state and federal employment laws as well as DSIS policies.

• Track and maintain employee licensures and certifications for compliance. 

• Support performance management , including evaluations and improvement plans. 

Employee Relations & Engagement 

• Serve as the first point of contact for HR-related questions and concerns at DSIS. 

• Assist in conflict resolution, grievances, and disciplinary actions , ensuring fair and compliant processes. 

• Lead and participate in employee investigations as necessary.

• Implement employee engagement initiatives to foster a positive workplace culture.

Payroll & Benefits Coordination 

● Work with the payroll team to ensure accurate timekeeping and reporting for DSIS employees. 

• Administer employee benefits programs, including health insurance and retirement plans.

• Provide guidance to employees regarding benefits and compensation policies.

HR Systems & Reporting 

● Manage HR software, performance tracking systems and employee

engagement. 

● Generate reports on workforce trends, compliance, and HR activities for Dixon leadership. 

Process Improvement & Efficiency:

• Identify gaps in HR processes and take initiative in fixing them.

• Optimize HR technology and systems to streamline administrative functions.

Ideal Candidate Profile: 

• 5+ years of HR experience , preferably in healthcare, staffing, or social services. 

• Highly organized and detail-oriented —can develop and maintain structured HR systems and processes.

• Solutions-focused mindset—identifies and implements improvements 

• Must be willing to travel to all DSIS work sites once a month.

• Strong understanding of HR compliance, employment laws, and best practices . 

• Experience with HRIS systems (e.g., Lattice) and performance management tools. 

• Proficiency in HRIS systems and Microsoft Office Suite.

• Excellent interpersonal and communication skills to handle sensitive HR matters with professionalism and confidentiality . 

• Highly organized and detail-oriented with strong administrative skills. 

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