Job Description

Tewksbury Hospital, part of the Massachusetts Department of Public Health (DPH), is seeking a dynamic Emergency Management Coordinator to play an essential role in safeguarding the health and safety of patients, staff, and visitors by advancing emergency preparedness across the hospital. This position supports the development, implementation, and continuous improvement of emergency management programs and plans, ensuring they are compliant with Joint Commission, Centers for Medicare & Medicaid Services (CMS), and other regulatory requirements. By collaborating closely with leadership, department heads, and external partners such as fire, Emergency Medical Services (EMS), and public health agencies, the Coordinator will help the hospital maintain a proactive and coordinated response to all types of emergencies.

This role offers the opportunity to lead staff training, conduct exercises based on Homeland Security standards, and manage critical post-incident evaluations through After-Action Reports and improvement tracking. As a visible and engaged presence during real-world incidents and exercises, the Coordinator will contribute directly to the hospital’s resilience and readiness. Ideal for someone passionate about emergency planning and inter-agency collaboration, this position also involves helping secure funding through grants to strengthen and expand preparedness efforts.

Please Note: This position is a full-time, 37.5 hours per week. The schedule will be 8:00 AM - 4:00 PM, Monday through Friday. The scheduled days off will be Saturday and Sunday.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Collaborate with the Director of Safety, Security, and Emergency Management to develop, review, and maintain the hospital’s Emergency Operations Plan (EOP), ensuring alignment with federal, state, and local regulations as well as best practices.

• Ensure the Emergency Management Program and Occupant Emergency Plan (OEP) are written and maintained to comply with standards set by the Joint Commission, CMS, and other regulatory agencies.

• Coordinate and conduct comprehensive risk assessments and hazard vulnerability analyses (HVAs) in partnership with department heads to identify and mitigate potential threats.

• Design, implement, and evaluate emergency preparedness training, drills, and exercises in accordance with Homeland Security Exercise and Evaluation Program (HSEEP) standards.

• Develop exercise objectives, scenarios, and timelines in collaboration with internal and external stakeholders, and compiles After-Action Reports (AARs) with corrective action plans.

• Serve as Emergency Operations Center (EOC) coordinator during incidents, supporting the activation and management of the Incident Command System (ICS) and overall response efforts.

• Acts as a liaison with local, state, and federal emergency response agencies, building and maintaining effective relationships with fire, police, EMS, and public health officials.

• Promote a culture of preparedness by engaging hospital leadership, staff, and community partners in emergency planning and response efforts.

• Support the development and maintenance of reliable emergency communication systems for timely dissemination of alerts and information during critical events.

• Assist in identifying and securing funding sources, including drafting and submitting grant proposals to agencies such as the Department of Homeland Security and Massachusetts Executive Office of Public Safety and Security.

Required Qualifications:

• Demonstrated verbal and written communication skills, with the ability to convey complex information clearly and effectively.

• Ability to apply analytical and evaluative methods to assess situations, identify issues, and develop effective solutions.

• Sound judgment and decision-making skills in high-pressure or rapidly changing environments.

• Professionalism and tact when interacting with diverse individuals and groups.

• Adaptability to shifting priorities, emergency situations, and evolving program requirements.

• Ability to understand, interpret, and apply relevant laws, regulations, policies, and procedures governing emergency management activities.

Preferred Qualifications:

• Certified Emergency Manager (CEM) – from the International Association of Emergency Managers (IAEM)
• Associate Emergency Manager (AEM) – IAEM
• Certified Healthcare Emergency Professional (CHEP)
• Homeland Security Exercise & Evaluation Program (HSEEP)
• Incident Command System (ICS) 100, 200, 300, 400

About Tewksbury Hospital:

Tewksbury Hospital offers a broad range of services, including a physician on site at all times, around-the-clock nursing care, rehabilitation services including physical therapy, occupational therapy, and speech therapy, psychology services, social services, nutritional services, and an on-site dialysis clinic.

Learn more about our important work:

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions about this requisition, please contact EOHHS Employment and Staffing Customer Service at 1-800-510-4122, option 4.

Questions or issues regarding access/login credentials to MassCareers, please contact the Mass HR ESC at 617-979-8500.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Program Coordinator II

Primary Location : United States-Massachusetts-Tewksbury-365 East Street

Job : Public Safety

Agency : Department of Public Health

Schedule : Full-time

Shift : Day

Job Posting : Apr 9, 2025, 11:30:28 AM

Number of Openings : 1

Salary : 69,369.82 - 100,264.58 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Sandra Semedo: sandra.c.semedo@mass.gov - 6173524250

Bargaining Unit : 06-NAGE - Professional Admin.

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No

Job Tags

Full time, Part time, Work experience placement, Local area, Shift work, Weekend work, Sunday, Saturday, Monday to Friday,

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