Job Title: Remote Customer Care Specialist
Hourly Pay: $19 - $23/hour
Summary:
We are looking for a Customer Care Specialist to join our work from home team. As a Customer Care Specialist, you will assist customers by answering inquiries, troubleshooting issues, and providing top-quality service. This role is perfect for individuals who enjoy problem-solving and helping customers have a positive experience with our products and services.
Job Responsibilities
Handle inbound customer inquiries via phone, email, or chat
Provide solutions and guidance for customer questions, issues, and concerns
Document customer interactions accurately in the system
Qualifications
Strong communication and problem-solving skills
Comfortable using a variety of customer service tools and software
Ability to work independently in a remote setting
Previous customer service experience is a plus
Perks & Benefits
100% remote work environment
Competitive hourly pay: $19 - $23
Paid training to help you succeed
Flexible working hours with the possibility of evening or weekend shifts
A supportive team and positive work culture
Opportunities for career growth and advancement
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