Job Description

Initial Posting Date:

04/07/2025

Application Deadline:

04/21/2025

Agency:

Department of Veterans Affairs

Salary Range:

$3,705 - $5,066

Position Type:

Employee

Position Title:

Administrative Specialist 1 - Trust Officer Assistant

Job Description:

Administrative Specialist 1 – Trust Officer Assistant
The Oregon Department of Veterans’ Affairs (ODVA) is a State of Oregon agency with a mission to serve and honor veterans through leadership, advocacy and strong partnerships. The Department is entrusted to assist veterans, their dependents, and surviving family members in obtaining their earned Federal, State, and local benefits.

At the Oregon Department of Veterans’ Affairs, we value a diverse and culturally competent workforce. We stand by our commitment to being an equal opportunity, affirmative action organization, and recognize and celebrate our unique backgrounds and diverse experiences. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQ+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at ODVA.

The Department currently has an opening for one full-time Trust Officer Assistant within the Conservatorship Department of ODVA in Salem, Oregon. This is a full-time, permanent position that is represented by a union.

This position has the opportunity to work remotely and supports a hybrid (work from home/in office) work schedule. Remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time. Please visit the state’s Work Reimagined website for more information.

As our Trust Officer Assistant:
The purpose of this position is to assist the Trust Officer to carry out the Director’s obligation as conservator. After budgets are in place, they pay routine bills within budgeted guidelines. They also respond to simple requests for funds from and for protected persons. They work with medical providers, merchants, utility companies, government agencies, and other community resources to ensure that obligations are met and benefits are received.

The AVS Division consists of four programs to assist veterans and their families: 1) the two Oregon Veteran Homes – certified long-term care health facilities in The Dalles and Lebanon (the Homes); and 2) the Conservatorship Program providing professional fiduciaries to manage the financial affairs and property of protected veterans and their families; 3) Aging Veteran Outreach – working with Aging & Disability Resources Centers (ADRC’s) around Oregon to educate staff and locate veterans who may be in need of assistance, and to complete claims for USDVA benefits for currently in either one of the Veterans’ Homes or the Conservatorship/ Rep Payee programs, and 4) Volunteer program – to train and coordinate volunteer activity around the state in order to better serve the Oregon veteran population at large.

This position will create and foster an environment where everyone has access and opportunity to thrive.

Our Trust Officer Assistant will promote a positive and equitable work environment that enables all employees to contribute to their fullest potential free from intimidation, harassment and/or discrimination and are treated with dignity and respect. This position will create a culture where people from all backgrounds feel encouraged to express their ideas and perspectives.

We recognize and promote the value of individual and cultural differences–embracing each other’s intrinsic value and uniqueness including race, age, ethnicity, religion, sexual orientation, physical ability, veteran status, and/or other aspects of social identity.

Our Trust Officer Assistant will promote and support the value the agency places on EEO, AA, Diversity, Equity, Inclusion, Accessibility, (DEI_A) and Cultural Competency principles through individual actions, integration in work processes, and interactions with employees, job applicants, partners, and veterans.

For a complete listing of the duties and responsibilities for this position, please review the position description by clicking

here

.

MINIMUM QUALIFICATIONS:
Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data; OR

An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data; OR

An equivalent combination of education and experience.

REQUESTED SKILLS:
In addition to your related work experience and education, we will use the requested skills below to determine whom to interview.

• Ability to work in a fast-paced team driven environment
• Excellent organization skills and attention to detail
• Experience assisting vulnerable and challenging populations
• Certified National Guardian
• Resume/cover letter

HOW TO APPLY:
To apply for this position, please follow the “Apply” link above and complete the online application. In addition, please provide a resume and cover letter demonstrating the above minimum qualifications, requested skills, and experience that represents your suitability for the position. Note: Failure to submit resume and cover letter will result in disqualification.

ADDITIONAL REQUIREMENTS:
This position requires successful completion of a finger-print based criminal history background check through the Oregon (LEDS) and National (NCIC) law enforcement data systems.

MORE DETAILS:

What’s in it for you?
The opportunity to work with and learn from a great team that has a passion for serving veterans. We offer medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year.

Veterans Preference:
The Oregon Department of Veterans’ Affairs provides veterans’ preference in employment to all eligible veterans. For more information, please go to the State website:
Questions?

• For questions about this recruitment contact Samantha Hoyle at Samantha.hoyle@odva.oregon.gov or 503-510-3733.

The Oregon Department of Veterans’ Affairs is an equal opportunity/ affirmative action employer and is strongly committed to enhancing the diversity of its workforce. Assistance will be provided in the recruitment, application and selection process to applicants with disabilities who request such assistance. Please call (503) 510-3733 as early as possible regarding any assistance you may require.

Additional Information:

HELPFUL LINKS AND CONTACT INFORMATION
Learn more about ODVA
Understanding the State Application Process
Online Employment Application Guide (Download PDF reader)
Help & Support webpage
Learn more about Oregon

Job Tags

Holiday work, Permanent employment, Full time, Work experience placement, Local area, Remote job, Work from home, Home office,

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